Advanced after-sales service training program
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This training course is designed for technical teams in charge of the after-sales service fiber optic equipment. You'll learn how to set up a regular maintenance program for extend equipment service life and ensure optimum performance. You will also learn how to use control tools and quickly diagnose faults using precise tests. A practical part will be dedicated to equipment repair as well as proactive maintenance to avoid network interruptions. The training will also include a module on incident management and customer satisfaction to ensure a smooth High-quality after-sales service.
